Freight Broker Boss is a cloud-based Transportation Management System (TMS) designed specifically for freight brokers. It helps you manage loads, organize carriers and shippers, store documents, and keep your brokerage operations running smoothly in one central system.
FAQ
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Frequently Asked Questions
Freight Broker Boss is designed to make running a freight brokerage simpler, more organized, and more efficient. Whether you’re just getting started as a freight broker or managing a growing operation, our system helps you track loads, manage carriers and shippers, organize documents, and keep your business running smoothly. Below are answers to some of the most common questions about how Freight Broker Boss works, what features it includes, and how it can help streamline your brokerage operations.
Start From
$99
Per Month
What is Freight Broker Boss?
Who is Freight Broker Boss designed for?
Freight Broker Boss is designed for freight brokers, freight brokerage companies, and agents who need a simple and organized way to manage loads, carriers, shippers, and documents.
Do I need experience as a freight broker to use it?
No. Freight Broker Boss is designed to be easy to use whether you are a new freight broker or an experienced brokerage looking for better tools to manage operations.
How quickly can I get started?
You can create an account and start using Freight Broker Boss in minutes. The system is designed to be simple to set up so you can begin managing loads right away.
Do I need to install anything on my computer?
No installation is required. Freight Broker Boss runs entirely in the cloud and can be accessed through your web browser.
Can I access Freight Broker Boss from anywhere?
Yes. Because Freight Broker Boss is cloud-based, you can access your account from anywhere with an internet connection.
What features does Freight Broker Boss include?
Freight Broker Boss includes load management tools, carrier and shipper tracking, document storage, reporting features, and team management tools to help streamline your freight brokerage operations.
How does Freight Broker Boss help manage loads?
The system allows you to create, track, and manage loads in one place so you always know the status of each shipment.
Can I track the status of my loads in the system?
Yes. Freight Broker Boss allows you to track the status of each load so you can stay organized and keep your operations running efficiently.
Can I store rate confirmations, BOLs, and other documents?
Yes. You can upload and store important documents such as rate confirmations, bills of lading, and other paperwork directly inside the system.
Does the system keep records of past loads?
Yes. Freight Broker Boss stores historical load records so you can easily look up previous shipments whenever you need them.
Can I reuse information from previous loads to save time?
Yes. The system allows you to reuse load information from previous shipments, which helps speed up the process of creating new loads.
Can I manage both carriers and shippers in the system?
Yes. Freight Broker Boss allows you to store and organize information for both carriers and shippers in one place.
Does Freight Broker Boss allow document uploads and storage?
Yes. You can upload, store, and access documents related to loads, carriers, and shippers within the system.
Can I generate reports on loads and brokerage activity?
Yes. Freight Broker Boss includes reporting tools that help you review loads, activity, and overall brokerage performance.
What makes Freight Broker Boss different from other freight broker software?
Freight Broker Boss focuses on simplicity, organization, and ease of use so freight brokers can spend less time managing paperwork and more time moving freight.
Can Freight Broker Boss grow with my brokerage as I add more loads and clients?
Yes. The system is designed to scale with your business so it can support your brokerage as you grow.
Can I add team members or agents to my account?
Yes. Freight Broker Boss allows you to add team members so multiple people can work inside the system.
Can different users have different permissions or access levels?
Yes. User roles and permissions allow you to control what each team member can access within the system.
Is there a limit to how many users I can add?
Depending on your plan, you can add multiple users to your account to support your brokerage team.
How much does Freight Broker Boss cost?
Freight Broker Boss offers simple pricing plans designed for freight brokers of different sizes. You can choose monthly, quarterly, or yearly billing options.
Do you offer a free trial?
Yes. Freight Broker Boss offers a 30-day free trial so you can test the system and see how it fits your brokerage workflow.
Do you offer monthly and annual plans?
Yes. We offer flexible billing options including monthly, quarterly, and yearly plans.
Is my data secure in Freight Broker Boss?
Yes. Freight Broker Boss uses secure systems and modern hosting infrastructure to protect your data and keep your information safe.
Is my information backed up?
Yes. Data is regularly backed up to ensure your brokerage information remains protected.
Do you offer training or tutorials?
Yes. Freight Broker Boss provides training resources and tutorials to help you learn how to use the system.
What kind of customer support do you provide?
We offer customer support to help answer questions and assist you with getting the most out of the system.
How do I get help if I have questions?
You can contact our support team through the website or inside your account to get help whenever you need it.